Instore Pick Up

 

WE WILL CALL WHEN YOUR ORDER IS READY

VISITING OUR STORES 

  • When you have recieved confirmation your order is ready bring your ID 
  • If you would like another person to collect your items, please use their details in the Shipping area and yours in the Billing area on checkout. 
  • If you are waiting on COVD-19 results or feeling unwell please wait to collect your items until you're feeling better. 
  • All orders are packed at our Preston location. If you've placed an order online for one and want to collect from our stores in Brunswick or Collingwood please leave a note at checkout. 
  • Our store delivery days are Wednesday and Friday. 
  • We are experiencing a high volume of orders online so your patience and kindness is appreciated. 

STOCK LEVELS 

  • We update the site and stock levels as often as possible. However, on occasion a product may sell out during the period between placing and dispatching your order and may be temporarily unavailable.
  • In this situation we will contact you to let you know when the item will be available (in most cases within 1-2 weeks) or to offer an alternative or credit/refund.

​VIEW SHIPPING & DELIVERY DETAILS HERE 

https://www.deansart.com.au/shipping-delivery/ 

Deans Art will not be responsible for any damaged or loss to your items once your parcel has been signed for.

 

STORE OPENING HOURS DURING THE HOLIDAYS!

PRESTON

The store, office & warehouse will be closed from FRI 25 DEC 20 - SUN 3 JAN 21

ALL ONLINE ORDERS PLACED DURING THIS TIME WILL BE PROCESSED WHEN WE REOPEN MONDAY 4 JAN 2021.

Please email sales@deansart.com.au if you have any questions regarding online orders and our office team will respond from the 4 Jan 2021.

We anticipate a high volume of orders but will work through them as quickly as possible. Your patience and kindness is appreciated.

 

BRUNSWICK & COLLINGWOOD

FRIDAY 25 DEC – MON 28 DEC CLOSED

TUE 29 DEC OPEN

WED 30 DEC OPEN

THUR 31 DEC OPEN

FRI 1 JAN CLOSED

SAT 2 JAN CLOSED

 

All stores return to normal trading hours from Monday 4 Jan 2021