Instore Pick Up

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You will be notified via a phone call (voicemail) or email when your order is ready to collect!

We update the site and stock levels as often as possible. However, on occasion a product may sell out during the period between placing and dispatching your order and may be temporarily unavailable.

In this situation we will contact you to let you know when the item will be available (in most cases within 1-2 weeks) or to offer an alternative or credit/refund.

Please keep an eye on current travel and government restrictions.

Deans Art strongly advises customers to select checkout if our Preston store is outside of your travel area.

Please visit COVID 19 Update for more details and store hours

Please note online Click & Collect orders are processed through our Preston Warehouse and Store. Please allow 1-3 business days for your order to be organised.

Orders are packed Monday - Friday during business hours. Orders placed over the Weekend and during Public Holidays will be organised the following business day

If you have an urgent order please call our or visit our store.

Please note during certain times of the year it may take longer for your order to organise, stay up to date by following us on Instagram and Facebook. Or keep an eye on our website home page banners and checkout messages for more details.

Please note we do not have our Collingwood and Brunswick Stores as an option for click & collect online. Please call to check stock levels or visit these stores.

We can send online orders to these stores, please leave a note at checkout with your closest store. *** Allow additional time for us to pack your order at Preston and send to Collingwood in our twice weekly delivery runs.***

Our School Account customers will be able to purchase online soon. We'll be emailing our schools customers as soon as online ordering is ready. Make sure we have your details by sending your name and school details to sales@deansart.com.au. We'll add you to our list and notify you as soon as our online site is ready for schools customers!

Please send all purchase orders to sales@deansart.com.au and our office team will be happy to assist.

Our warehouse, head office and Preston store will close during Christmas and New Years. All orders placed online during this time will be dispatched when staff return.

DO NOT PLACE AN ONLINE ORDER FOR OUR COLLINGWOOD & BRUNSWICK STORES DURING THIS TIME. Please visit our Collingwood and Brunswick stores in person. Check opening times online, instagram or facebook.

Have a question? Email sales@deansart.com.au and our team will be happy to give you a hand. Sales emails are monitored Monday to Friday.

Or fill out our online contact form CONTACT US and we'll get back to you as soon as we can!