Instore Pick Up
DEANS ART STORES ARE OPEN MONDAY - FRIDAY 10am to 3pm for Click & Collect only.
Please call your closest store for same day collection.
Our stores are not open for browsing so please call ahead/email to place your order. You must live within our 5km radius to visit us as per stage 4 restrictions.
We update the site and stock levels as often as possible. However, on occasion a product may sell out during the period between placing and dispatching your order and may be temporarily unavailable.
In this situation we will contact you to let you know when the item will be available (in most cases within 1-2 weeks) or to offer an alternative or credit/refund
Click & Collect is also available online, we are experiencing a high volume of orders online so your patience and kindness is appreciated.
VIEW SHIPPING & DELIVERY DETAILS HERE https://www.deansart.com.au/shipping-delivery/
Please note the information below may not be current. Please see above for updates.
INSTORE PICK UP
Please note orders placed over the weekend or during public holidays will be processed the next business day.
Leave a note at check out for your preferred store. We have retail locations in Preston, Collingwood and Brunswick click here to view locations
You will typically be notified within 1-5 business days (Monday to Friday) when your order is ready for collection.
Orders will need to be signed for on collection. Staff may ask for ID confirmation before releasing your order.
If you would like to authorise another person to collect the parcel please call our Head Office on (03) 9485 9500.
Deans Art will not be responsible for any damaged or loss to your items once your parcel has been signed for.