E-Vouchers & Gift Vouchers
A physical voucher can be used in one of our 3 retail locations, find your closest store here. The original voucher must be presented at time of purchase. No photos or scans will be accepted.
Vouchers are valid for 3 years from the date of issue. Any amount remaining at time of purchase will be issued in the form of a store credit.
You can enter your voucher code and secret key in the final checkout page.
1. Billing Information - enter your details
2. Shipping method - select from shipping options.
3. Payment Options select Redeem Voucher.
On the right hand side an area will open where you can enter your voucher and secret key and any further payments needed.
View a quick how to Click Here
You can not enter your voucher in the cart page or in the discount code field.
Please note discount code is reserved for 10% off and sales codes.
If you're in your cart click the green checkout now button to be taken to the final checkout page.
If you are having trouble using an online voucher, please visit our Preston location and staff will be happy to assist. Staff have the software set up to easily process and void your voucher.
Have your full voucher code and secret key ready for staff at time of purchase.When using an online voucher instore the full amount is cleared from your online account. Any remaining credit will be transfered for instore use only.
Please allow additional time when visiting our Brunswick & Collingwood locations as staff are required to verify e-vouchers with our Preston location.
Can I use a physical voucher online?
Vouchers must be returned to our Preston Head Office.
Please drop instore with your Full Name, Phone Number and the email address connected to your online Deans Art account.
Once received staff will apply the voucher amount to your online account and notify you when ready. Office staff work Monday - Friday please allow 48hours for activation.
Physical gift vouchers are like cash, if lost, misplaced or stolen Deans Art will not be responsible for replacing the voucher.