Shipping & Delivery

Australia Post Parcels are experiencing delays due to a reduction in flights and other issues related to COVID-19 click here to be taken to the Australia Post Current Covid Impacts page.

During lockdowns our staff numbers may be greatly reduced to ensure we stay Covid Safe. Please allow additional time to pack orders. Your kindness and patience during lockdowns is greatly appreciated. Stay safe and keep creative!

Order times are a total of the time it takes our team to pack and dispatch your order, and then the time it takes for our delivery partners to deliver the item.

We will do our best to pack items as quickly as possible. Dispatch normally takes 1-3 days. See below for normal delivery times.

Parcel Post takes from 2 - 10 days to arrive from date of dispatch.

Visit the Australia Post website for Domestic Delivery Times

All parcels are sent from our Preston warehouse which is located in VICTORIA, Australia.

Express post takes 1-2 days to arrive from date of dispatch.

Visit the Australia Post website for Domestic Delivery Times

All parcels are sent from our Preston warehouse which is located in VICTORIA, Australia.

Toll Delivery is perfect for large or bulky items. Delivery can take from 2 - 7 days.

Please note the delivery charges for Toll online are an estimate. Our team may need to get back to you with an adjusted quote.

Melbourne Metro customers can take advantage of same day courier delivery. Please give your Preston Office a call to place an order and our team will be happy to provide a quote.

Call before 11am Monday to Friday for same day delivery.

If you need something urgently call our Head Office in Preston on (03) 9485 9500 for a same day courier quote. Please call before 11am for same day delivery Monday to Friday. Surcharge may apply on Friday's speak to our team for more information.

Please note there may be delays due to COVID-19 for international shipping.

Visit the Australia Post website International Delivery Times for an estimate on shipping times from dispatch.

We now ship to Norfolk Island and New Zealand addresses. Please input your details at checkout for shipping options.

Have a question or need a shipping quote? Email sales@deansart.com.au and our team will be happy to give you a hand. Sales emails are monitored Monday to Friday.

Fill out our online contact form Click Here

Want to chat? Call our office during business hours (03) 9485 9500 and press Option 1, or options 2-4 for our stores.