Shipping & Delivery

Holiday Delivery Times

Please note our warehouse is closed from the 24 DEC 2021 until 3 JAN 2022. All online orders placed during this time will be dispatched when warehouse + office staff return from the 4 JAN 2022.

Our stores are open during this time! Please CLICK HERE for store hours and locations! 

Order Delivery Times

Order times are a total of the time it takes our team to pack and dispatch your order, and then the time it takes for our delivery partners to deliver the item.

We will do our best to pack items as quickly as possible. Dispatch normally takes 1-3 days. See below for normal delivery times.

 

Parcel Post Delivery Times

Parcel Post takes from 2 - 10 days to arrive from date of dispatch.

Visit the Australia Post website for Domestic Delivery Times

All parcels are sent from our Preston warehouse which is located in VICTORIA, Australia.

Express Post Delivery Times

Express post takes 1-2 days to arrive from date of dispatch.

Visit the Australia Post website for Domestic Delivery Times

All parcels are sent from our Preston warehouse which is located in VICTORIA, Australia.

TOLL Delivery Times

Toll Delivery is perfect for large or bulky items. Delivery can take from 5 - 20 days.

Please note the delivery charges for Toll online are an estimate. Our team may need to get back to you with an adjusted quote which you can pay online through VISA, Mastercard or Credit Card Payment - sorry paypal is not an option at this time for order adjustments.

 

CIVIC Same Day Courier

Melbourne Metro customers can take advantage of same day courier delivery. Please give your Preston store a call to place an order and our team will be happy to provide a quote.

Call before 11am Monday to Friday for same day delivery.

 

New Zealand & Norfolk Island

Please note there may be delays due to COVID-19 for international shipping.

Visit the Australia Post website International Delivery Times for an estimate on shipping times from dispatch.

We now ship to Norfolk Island and New Zealand addresses. Please input your details at checkout for shipping options.

We are unable to ship items containing certain animal based products, heavy or dangerous/flammable materials. Please get in touch if you're unsure about anything!

Contact Us

Have a question or need a shipping quote? Email sales@deansart.com.au and our team will be happy to give you a hand. Sales emails are monitored Monday to Friday.

Fill out our online contact form Click Here

Want to chat? Call our office during business hours (03) 9485 9500 and press Option 1, or options 2-4 for our stores.